TY  - GEN
AU  - Plsek,Paul E.
TI  - Creativity, innovation, and quality
SN  - 0873894049 (alk. paper)
AV  - HD53 
PY  - 1997///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Creative ability in business
KW  - Technological innovations
KW  - Total quality management
N1  - Includes bibliographical references (p. 291-301) and index
ER  -