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Win without fighting / Khoo Kheng -Hor by

Khoo, Kheng-Hor, 1956-

Language: English

Publication details: Subang Jaya, Selangor : Pelanduk, 2006

Availability: Items available for loan: Centre for Foundation Studies Library (1)Location, call number: Open Shelf HD42K45W 2006.

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How to manage conflict : turn all conflicts into win-win outcomes / by Peg Pickering by

Pickering, Peg

Edition: 3rd ed.

Publication details: Franklin Lakes, NJ : Career Press, 2000

Online resources:

Connect to this title online

Availability: Items available for loan: Centre for Foundation Studies Library (1)Location, call number: Open Shelf HM1126P596H 2000. M. Kamal Hassan Library (1)Location, call number: Open Shelf HM1126P596H 2000.

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Pengurusan konflik / Mohd. Foad Sakdan by

Mohd. Foad Sakdan

Language: Malay

Publication details: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2005

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HD42M697P 2005.

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THEORY and research in conflict management / / edited by M. Afzalur Rahim by

Rahim, M. Afzalur

Publication details: New York : Praeger, 1990

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HD42T396.

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Managing conflict Series: Lessons learned series (Boston, Mass.)

Publication details: Boston, Mass. : Harvard Business School Press, c2007

Other title:

Lessons learned : straight talk from the world's top business leaders

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Open Shelf lr HD42M266H 2007.

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Managing disagreement constructively / / Herbert S. Kindker by

Kindler, S. Kindler

Publication details: London : Kogan Page, 1988

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HD42K51.

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Handbook of conflict analysis and resolution / edited by Dennis J.D. Sandole ... [et al.] by

Sandole, Dennis J. D, 1941-

Publication details: New York, NY : Routledge, 2009

Availability: Items available for reference: M. Kamal Hassan Library: Not for loan (1)Location, call number: Reference Shelf r HM1126H236S 2009.

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Management efficacy : wisdom from the Indian Bhagavad Gita and the Chinese Art of War / Charles Chow by

Chow, Charles

Publication details: Singapore : McGraw Hill Education, 2014

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HD31 C552M 2014.

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Deadlocks in multilateral negotiations : causes and solutions / edited by Amrita Narlikar by

Narlikar, Amrita

Publication details: Cambridge, UK ; New York : Cambridge University Press, 2010

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf BF637 N4 D278N 2010.

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The handbook of conflict resolution : theory and practice / Morton Deutsch, Peter T. Coleman, editors by

Deutsch, Morton, 1920-
Coleman, Peter T, 1959-

Edition: 1st ed.

Publication details: San Francisco, CA : Jossey-Bass, 2000

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HM1126H236D 2000.

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Customer service over the phone : techniques and technology for handling customers over the phone/ by Stephen Coscia. by

Coscia, Stephen

Edition: 5th ed.

Publication details: New York, N.Y. : Telecom Library, 1999

Other title:

Techniques and technology for handling customers over the phone

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HF5415.5C834C 1999.

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Developing the horizons of the mind : relational and contextual reasoning and the resolution of cognitive conflict / K. Helmut Reich. by

Reich, K. Helmut, 1923-

Publication details: Cambridge, UK ; New York : Cambridge University Press, 2002

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf BC177R347D 2002.

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Bad bosses, crazy coworkers, and other office idiots : 201 smart solutions to every problem at work / Vicky Oliver by

Oliver, Vicky

Publication details: Naperville, Ill. : Sourcebooks, c2008

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Open Shelf lr HF5548.8O48B 2008.

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The essentials of teamworking : international perspectives / edited by Michael A. West, Dean Tjosvold, and Ken G. Smith by

West, Michael A, 1951-

Publication details: Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons, Inc., 2005

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Open Shelf HD66E78W 2005.

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Conflict management problem solving tricks for survival [videorecording] : Series: Ready for life video series | Ready for life video seriesLanguage: English

Publication details: Vancouver, WA : Huby's Ltd. ; The School Co., c1995

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Close Access Shelf vcs HD42C748H 1995wbk.

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Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin by

Benjamin, Susan, 1957-

Series:

Publication details: New York : McGraw-Hill, c2008

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Open Shelf HM1166 B468P 2008. M. Kamal Hassan Library (1)Location, call number: Open Shelf HM1166 B468P 2008.

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Conflict : practices in management, settlement and resolution / / John Burton and Frank Dukes by

Burton, John W. (John Wear), 1915-
Dukes, Frank, 1951-

Basingstoke, Eng. : Macmillan, 1990

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HD42B974.

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Conflict : human needs theory / / John Burton by

Burton, John W. (John Wear), 1915-

Publication details: New York : St. Martin's Press, 1990

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HM136B974.

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Mengurus konflik gaya streetsmart / Zamri Mohamad, Mohd Yahya Fadzli Jusoh by

Zamri Mohamad
Mohd Yahya Fadzli Jusoh

Availability: Items available for loan: Indera Mahkota Campus Library (1)Location, call number: Open Shelf BF449 Z26M 2009.

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Intergroup conflicts and their resolution : a social psychological perspective / [edited by] Daniel Bar-Tal by

Bar-Tal, Daniel

Series: Frontiers of social psychology

Publication details: New York : Psychology Press, 2011

Availability: Items available for loan: M. Kamal Hassan Library (1)Location, call number: Open Shelf HM1126 I61B 2011.

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